Thanks, the administrator on-site upgraded the JetDirect and like
magic the problem is resolved.
Kind regards!
--- In SAPoniSeries@xxxxxxxxxxxxxxx, "Jim Doll" <jim.doll@...> wrote:
>
> We had something similar, although it wasn't related to an
upgrade. We
> found out that the "banner" page was some TCP/IP information being
sent
> that wasn't properly formatted, or interpreted, like
> statistical/identification that was being printed instead.
>
> We upgraded the microcode on the JetDirect and the problem went
away.
>
> Jim Doll, Perrigo
>
> -----Original Message-----
> From: SAPoniSeries@xxxxxxxxxxxxxxx
[mailto:SAPoniSeries@xxxxxxxxxxxxxxx]
> On Behalf Of basis616
> Sent: Friday, April 28, 2006 11:39 AM
> To: SAPoniSeries@xxxxxxxxxxxxxxx
> Subject: [SAPoniSeries] Printer sep-pages
>
> Our environment: SAP 4.7 on v5r3 / Printers: HP 5000, HP5, HP4500,
and a
> HP 4000
>
> After an upgrade to v5r3 from v5r2 printers are producing unwanted
> separator pages in addition to duplicate copies of a spool job.
This
> only happens on select printers, no rhyme or reason.
>
> **Incorrect action sequence: User submits a job to print one page
with
> one copy. Instead the user receives the initial print job, a sep-
page,
> another copy of the initial print and another sep-
> page.*****
>
> The sep-page only produces one line:
> P<SID>OWNER
> __________________________________
>
> Current troubleshooting/checking:
> OS Level -
> 1) SEPPAGE (*NO)
>
> SAPGUI -
> 1) Deselect separator pages anywhere there is reference in print
> parameters.
> 2) Attempted print jobs to the same printer from v5r3 and v5r2.
> 3) Changed printer definition just for kicks!
> __________________________________
>
> Has anyone seen this issue after an upgrade?
>
>
>
>
>
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