This depends on what they are looking at and what their expectations
of privacy are.
I used to work at a bank and we were required to do our banking there.
They deposited our paychecks into our company checking accounts. I
always felt bad for the executives because everyone at the bank knew
every check they had written and exact details of their financial
lives including their rate of pay, doctors visits, restaurants
visited, etc. In those days, you wrote checks instead of using credit
cards as we do today.
I don't think the executives had any idea that the employees were
prying into their private lives and I'm sure they would have been
upset to learn about it.
So make it very clear to your employees what is private and what is
not. It would have been easy to assume that one's private bank
account is private, but some people in this group may say it's a
company computer, company internet and company account.
So the best policy is full disclosure.
--Paul
--- In webanalytics@xxxxxxxxxxxxxxx, Biswajit <biswajitch@...> wrote:
>
> Thanks, Tim, Romanojon & Paul for your quick responses.
>
> Let me make the scinario more specific.
>
> Let's say this application is for banking domain (remember:
financial domain
> has a very high risk involved) and the user and visitor are internal
> users of that organization (for example, employee or vendors. Not
> customers!) and the marketing committee wants to review the bahivior
of each
> and every user with their name, designation and location.
>
> For example: X spent t time at the website, logged in at t1 time and
logged
> out at t2 time. Today he logged in from India, that means he is from his
> home today, etc.
>
> How ethical in this case-let scinario?
>
> Thanks, again!
> Biswajit
>
>
> On 6/20/07, Biswajit <biswajitch@...> wrote:
> >
> > Dear fellow web analytics folks!
> >
> > Let's assume a business application where all the users are registered
> > user. (Or, only username-password validated users can access that
section)
> >
> > 1. How ethical is collecting user specific details? For example,
> > collecting details like: When the specific user logged in? Which
are the
> > pages he visited? Passing all the parameters in the URL, using
session ids &
> > cookies, we can track the details of a specific user.
> >
> > My concern is how ethical is that? Any specific write ups, case
studies or
> > white paper will be highly helpful.
> >
> > Thanks,
> > Biswajit
> >
> > Senior Web analytics Consultant
> > Cognizant Technology Solutions, Chennai
> > Mobile: +91 98402 14028
> >
>
>
> [Non-text portions of this message have been removed]
>
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