humlug
[Top] [All Lists]

Re: COX ADMITS CULPABILITY!

To: Eric <erpo41@xxxxxxxxxx>, "HumLUG List" <linux@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: COX ADMITS CULPABILITY!
From: "Nathan Young" <nyoung@xxxxxxxx>
Date: Fri, 17 Feb 2006 10:24:37 -0800
Hey.

So I suspect that this kind of thing will become extremely common, that people who control the technology will use that control in ways that are not legal but to their own advantage, that 90% of everyone will be unable to figure out what's going on, and that anyone who does manage to figure out what's going on will likely be dismissed as mistaken or paranoid, even by people in their own peer group.

I'd suggest that a class action suit provides very little recourse.

The things I think WOULD provide some power to the people are:

- Publish what you found. Get it out there on a blog or whatever. Let google toss
   your story on the pile!
- Back it up! Make sure that when you publish, you present it in as level a tone
   and with the very highest degreee of factual backing that you can.
- Give people self-service tools. Any information you can give about how people can check this out for themselves. I think a "how to tell if you're ISP is f'ing
   your p2p connection" mini howto would be so cool!!

----------->Nathan



On Mon, 06 Feb 2006 14:24:51 -0800, Eric <erpo41@xxxxxxxxxx> wrote:

I'll get right to the point.

On Friday, I got a call from the tier 2 tech at Cox who has been working
on my complaint. While nobody in the Technical Operations Center or in
technical support knew anything about it, he passed my information, test
results, and packet logs up a level in the Cox hierarchy.

In a phone call, he told me the following:

1. Cox DOES have a system in place that severely degrades or completely
blocks some peer to peer networks.

2. This system is a SECRET, and Cox will not provide any more
information about it.

3. Cox will not remove the system.

4. Cox will not provide me with any documentation of their admission
(hence the phone call instead of an email).

5. Cox will not inform any of its technical support or customer service
staff that the system exists. In other words, Cox will continue to allow
their technical support staff to tell customers that it does not block
or interfere with any peer to peer networks.

By the way, the excuse provided for their behavior was this quote from
their subscriber agreement: "NEITHER COX, NOR ITS AFFILIATES OR ANY OF
ITS SUPPLIERS OR LICENSORS, EMPLOYEES OR AGENTS WARRANT THE SERVICE WILL
BE UNINTERRUPTED OR ERROR FREE OR FREE FROM VIRUSES OR OTHER HARMFUL
MALICIOUS AGENTS EVEN IF ANTI-VIRUS MECHANISMS ARE DEPLOYED."

Somebody suggested that I sue Cox. I'm a little wary of the idea,
knowing how badly this kind of thing can go for the little guy. If
you're a lawyer, or you know one who would be willing to help me out,
I'd like to hear a professional analysis of the situation.

Failing that, I want to make Cox's "secret" as public as possible.
People have a right to know that when they buy into Cox, they're buying
into censorship.


Eric




--





---
(([^/]+)/([^/]+)){0,1}/*(([^/]+)/([^/]+)){0,1}/*(([^/]+)/([^/]+)){0,1}/*
(([^/]+)/([^/]+)){0,1}/*(([^/]+)/([^/]+)){0,1}/*(([^/]+)/([^/]+)){0,1}/*
---



Nathan Young
N. C. Young Design
(530)629-4176
http://ncyoung.com

<Prev in Thread] Current Thread [Next in Thread>